Passenger Assistant Training

PATS Objectives. 

The objectives of PATS are that the passenger assistants will:

be aware of the legal, practical and safety issues surrounding the passenger assistant role

be given help where necessary to improve skills

receive training in how to meet the specific needs of their passenger groups

be assessed to ensure their skills are of an acceptable standard 

receive a certificate which is accepted by other PATS members throughout the country.

The Passenger Assistant Training Scheme is also administered by the CTA. The Scheme provides a nationally recognised standard for training Passenger Assistants. The PA`s role is to provide care and assistance to passengers travelling by road.

The PATS Scheme is available to anyone who has care or supervision responsibilities of passengers travelling by road.

People who may need a Passenger Assistant include :

  •  Children and young people
  •  People with emotional or behavioural problems
  • People with physical or learning difficulties
  •  People with mental health problems
  • People who are older and frail. 

PATS is a ` modular ' training programme and can be delivered on a stand alone process or a course that covers all 5 modules.

The modules cover:

  •  Module A : The role of a Passenger Assistant. Everyone has to attend this module.
  •  Module B1 : Passenger Awareness and Assistance
  •  Modules B2 : Assisting passengers who travel in their wheelchairs
  •  Module C1 : Supervising children and young people with special needs
  •  Module C2 : Working with adults who require care and supervision.

PATS Training. A very interactive Course